Support

Sign in with the email address and password on your subscription. The iPhone app asks for your password the first time on each device, then uses Face ID on that device afterwards. Face ID is a local convenience only: it unlocks a token already stored on your phone and is never used to sign in to our servers.

If you subscribed on the website, sign in to the app with the same email and your plan carries over. You are never charged twice.

Forgotten your password, or never set one because you signed in by emailed link? Email us and we will get you back in.

Watch Comps Pro is $49 per month or $490 per year. The price is the same whether you subscribe on the website or in the iPhone app.

Subscribed in the iPhone app? Apple handles the billing. Open the Account screen in the app and tap Manage subscription, or on your iPhone go to Settings, tap your name, then Subscriptions. Cancelling there stops the next renewal and you keep access until the end of the period you have paid for. We cannot cancel an Apple subscription for you, and neither can Apple Support do it on our behalf.

Subscribed on the website? Open the Account screen and tap Manage subscription to reach the billing portal, where you can change your card, switch plans, or cancel.

Restoring a purchase. If you reinstall the app or move to a new iPhone, sign in and tap Restore Purchases on the subscribe screen.

Refunds. Purchases made through the App Store are refunded by Apple, not by us. Request one at reportaproblem.apple.com. For a subscription bought on the website, email us and we will sort it out directly.

You can delete your account and all of its data from inside the app: open the Account screen and tap Delete account at the bottom. This cancels website billing, signs out every device you have trusted, and removes your account record. It cannot be undone.

If your subscription is billed by Apple, deleting your account does not cancel it, because Apple does not allow us to cancel a subscription on your behalf. Cancel it in Settings, Subscriptions on your iPhone as well, or Apple will keep charging you.

Prefer we do it for you? Email us from the address on the account and we will confirm once it is done.

Comp figures are aggregated dealer-to-dealer transaction and offer data, shown as a range with the number of comps behind it. They are market information to price against, not an appraisal, an authentication, or a guarantee of what any particular watch will sell for.

You can set a display currency on the Account screen. Comp figures are converted from US dollars for display only, using recent exchange rates. Subscriptions are always billed in US dollars.

If a reference looks wrong, or a comp does not match what you are seeing in the market, email us with the reference number and what you expected. Data corrections are the fastest way to make the product better and we act on them.

Read the Terms of Use and the Privacy Policy.

Watch Comps Pro is operated by Biel Ventures Inc.